FAQ

Frequently asked questions

What is Kadence Box?


Kadence Box by Shopaholic's Closet is a seasonal accessories subscription box. The box delivers five (5) seasonal, on trend, handmade accessories including one (1) statement piece from unique creators and makers.




How does Kadence Box Work?


Kadence Box is a seasonal subscrption box service. There is a Winter, Spring, Summer, and Fall box. Boxes cost $79 a season and will be shipped by the 15th of December, March, June, and September.




What's Inside the Box?


Kadence Box includes five (5) seasonal, on trend, handmade accessories from unique makers and creators with a value of at least $150. This could include earrings, rings, bracelets, necklaces, hats, small purses, gloves, brooches, scarves, and other accessories. There will be one (1) statement piece that the collection will be built around. Also included will be a style guide, statement piece highlight, a note from the founder and maybe a surprise or two. All new members who sign up for Kadence Box will receive a special gift and a welcome kit.




How much does it cost?


Kadence Box costs $79 a season. That's it. Domestic shipping is FREE! Just $10 for our international friends.




How will I be billed?


If you are already an active Kadence Box subscriber, your subscription will automatically be renewed every season on the 1st of December, March, June, and September.
If you are a new subscriber, you will be billed on the next billing cycle. For example, if you subscribe on February 28th, you will be billed March 1st. If you subscribe March 2nd you will be billed June 1st. Please Note: If you sign up after the billing date you may still be able to receive that season's box. Subscribe to the newsletter to get notified when it becomes available for purchase.
If you signed up for an annual subscription, your membership will renew in the season of your original purchase. You will be notified by email before this transaction occurs. You are free to cancel your subscription at anytime.




Which season's box will I get when I sign up?


Whatever season you sign up in will be the season's box you receive. For example, if you sign up between December 2nd and February 28/29th you will receive a Spring box. At times due to popular demand, your first box may not fall within the same season that you ordered. Subscribe to the mailing list to know when boxes become available for purchase.
Please Note: If you sign up after the billing date for that season's box, you will receive the following season's box. For example, if you sign up between December 2nd and February 28th, you will receive a Spring box. However, if you sign up after March 1st the first box you will receive wiil be the Summer box.




When will my box arrive?


We ship Priority Mail through the United States Postal Service. If you are a subscriber, oxes ship by the 15th of the month.
If you purchase a box, your box should ship within 20 business days after purchase.
On occasion, there are elements outside of our control that might hinder our ability to hold this promise. In those cases, we will be sure to communicate them to you and provide relevant updates.




Can I return my box?


I try my best to pick pieces that you'll love but I know that you may not like everything. If not I encourage you to share the pieces with your friends. After all I let my friends "shop" in my closet. You can too. If you really just don't like Kadence Box you can cancel your membership at anytime.




Tell Your Friends


If you love Kadence Box tell your friends. You can earn KB Credit by referring your friends and family. Click here to check out how it works. For details about our referral program terms and conditions, click here.




Have More Questions?


Well, we've got answers. Drop us a line at help@kadencebox.com and we will get back you asap.





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